The Music Bureau LLC (“The Music Bureau,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit bookmusicbureau.com, submit a booking or artist inquiry, subscribe to communications, or opt in to receive SMS marketing messages from us. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information you voluntarily provide and a limited amount of information automatically as you use our website.
- Booking & Contact Inquiries: Your name, company or organization, email, phone number, event date, location, budget, event type, and any details you share through our contact form or email.
- Artist Submissions: Performer name, contact information, genre, links to media (audio, video, social), and any biographical or professional details you submit through our artist application.
- SMS Program Information: Your name, mobile phone number, and any other information you voluntarily provide when opting in.
- Usage Data: Information related to your interactions with our website and SMS messages, such as pages viewed, referring source, device and browser type, IP address, and the date, time, and content of message responses.
- Cookies & Similar Technologies: We use cookies and similar technologies to operate the site, remember your preferences, and measure performance. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to booking inquiries, artist applications, and other requests for information.
- Coordinate live music, DJ, musician, event production, and playlist curation services for your event.
- Send promotional offers, updates, and other marketing communications related to our services (only where you have opted in).
- Personalize and improve our communications with you.
- Monitor and analyze the performance of our website and SMS marketing campaigns.
- Comply with legal obligations and enforce our terms and conditions.
3. SMS Marketing — Opting In and Out
By providing your phone number and opting in, you consent to receive SMS marketing, promotional, and informational messages from The Music Bureau. Message frequency varies based on your interactions with us. Message and data rates may apply.
- Opt-In: You must explicitly opt in to receive SMS messages from us. We never share SMS opt-in data with third parties for their marketing purposes.
- Opt-Out: You can opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.
- Help: Reply HELP to any message for assistance, or contact us at the address below.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We will never sell or share your data with third parties for their marketing purposes. We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing. We may share information with trusted service providers who help us operate our website, booking platform, and SMS marketing program (for example, hosting providers, email and SMS delivery services, and analytics providers), provided they agree to keep your information confidential and use it only for the purposes we specify.
In order to confirm a booking, we may share necessary event details with the artists, musicians, DJs, and production vendors performing or supporting your event. We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of The Music Bureau, our clients, or others.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations (such as completed event records).
- Opt-Out: Unsubscribe from marketing emails at any time using the link in any message, or from SMS by replying STOP.
To exercise any of these rights, please contact us using the details in Section 9 below.
7. Children's Privacy
Our website, booking services, and SMS marketing program are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately and we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and, where applicable, by sending an SMS or email notification.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Music Bureau LLC
PO Box 272853
Tampa, FL 33688
Booking@bookmusicbureau.com
(813) 614-7170
You can also review our Terms & Conditions for the rules that govern use of our website and services.